Managed IT Services in Framingham & Boston
Local managed IT services for Framingham, Boston, and MetroWest businesses — endpoint management, security, and help desk support from a team headquartered right in Framingham.
A Local MSP, Not a Call Center
Framingham-Headquartered
Khan Design is headquartered in Framingham, and it's where we've completed more installations and support visits than anywhere else. That local presence means MetroWest and Greater Boston businesses get a managed IT provider who can be on-site fast when remote troubleshooting isn't enough — not a national call center reading from a script.
Beyond Framingham itself, we support businesses across the region's biggest commercial hubs — Cambridge's Kendall Square corridor, Waltham's Route 128 office parks, and the Woburn/Burlington belt along I-95 — anywhere with the concentration of companies that makes a responsive local MSP worth having.
Our managed IT plans cover endpoint management, EDR security, 24/7 monitoring, help desk support, and backup — the full scope is detailed on our Managed IT Services & Cybersecurity page, including per-endpoint and per-user pricing tiers.
What's Actually Inside a Managed IT Plan
Three pillars every plan is built on. Tap each to explore.
Managed IT Fundamentals
Every device patched and monitored. Workstations, servers, and mobile devices all report into one RMM platform — patches, software updates, and health checks run automatically instead of waiting for someone to notice a problem.
Why Local Businesses Choose Us
What Framingham and Boston-area businesses get from a local MSP.
Framingham-Based Response
We're headquartered in Framingham, so MetroWest businesses get the fastest on-site response times of anywhere we serve — often same-day.
Boston & MetroWest Coverage
Remote monitoring and help desk support cover businesses throughout Boston and MetroWest, with on-site technicians dispatched when remote fixes aren't enough.
24/7 Monitoring
Endpoint and network monitoring that catches failing hardware, unusual traffic, and security anomalies before they become downtime.
Security Built In
Every managed IT plan includes endpoint protection, patch management, and backup — not an upsell tacked on later.
Managed IT Questions
Endpoint management, EDR security, 24/7 monitoring, help desk support, and backup are included in every tier. Higher tiers add SOC monitoring, compliance reporting, and dedicated account management — full pricing is on our main IT Services page.
Business-hours plans respond within 4 hours; our Professional and Ultimate tiers guarantee 1-hour and 15-minute response respectively. Being headquartered in Framingham means on-site visits happen fast when remote support isn't enough.
No. We onboard your existing environment first and identify what actually needs replacing versus what just needs proper management — most clients keep the majority of their current hardware.
Ready for Local Managed IT?
Schedule a free consultation with our Framingham-based team.