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Khan Design - Smart Home & AV Solutions in Boston

Mac Device Management for Business

How businesses manage Macs with Apple Business Manager and Jamf: zero-touch setup, security policies and apps, and why unmanaged Macs are a risk.

IT technician working on network equipment in an office rack

The short answer

Mobile device management (MDM) lets a company set up, secure and support its Macs, iPhones and iPads from one place. With Apple Business Manager and an MDM such as Jamf, a new Mac can ship straight to an employee, enroll itself on first power-on, and arrive with your apps, Wi-Fi, security settings and encryption already in place. Without it, every Mac is configured by hand, and you can’t lock or wipe one that is lost or leaves with a former employee.

By Mohammed Khan, Khan Design · Framingham, MA · Updated

Apple in business

Unmanaged Macs vs Macs managed with MDM

Unmanaged Macs compared with Macs managed with MDM
SetupUnmanaged Macs Each Mac configured by handMacs managed with MDM Zero-touch: enrolls itself on first power-on
Security settingsUnmanaged Macs Up to each userMacs managed with MDM FileVault encryption, firewall, password and update policies enforced
Apps and updatesUnmanaged Macs Installed and updated by each userMacs managed with MDM Deployed and kept current centrally, plus a self-service app catalog
Lost or stolen MacUnmanaged Macs Hope it had a passwordMacs managed with MDM Locate, lock or wipe it remotely
Employee leavesUnmanaged Macs Mac may still be tied to their personal Apple IDMacs managed with MDM Company-owned, wiped and reassigned in minutes
Proof for insurers and auditsUnmanaged Macs NoneMacs managed with MDM Inventory and compliance reports on every device

Why Macs need managing too

Macs have a reputation for looking after themselves, and macOS has strong security built in. But built-in features only protect you if they are switched on, kept updated and applied to every machine. In many offices, Macs were bought one at a time, set up with personal Apple IDs and never brought under any central control.

That makes it hard to answer basic questions: are all our Macs encrypted, are they up to date, and what happens to company data when someone leaves?

Apple Business Manager and zero-touch deployment

Apple Business Manager is Apple’s free portal for organizations. Macs, iPhones and iPads bought through Apple or an authorized reseller are registered to your company and assigned to your MDM. When an employee turns on a new Mac and connects to Wi-Fi, it enrolls automatically and pulls down its configuration, without anyone from IT touching it.

Because the device belongs to the organization in Apple’s records, management can’t simply be removed by the user, and the Mac can be reassigned cleanly when someone leaves.

What MDM manages day to day

Once Macs are enrolled, an MDM like Jamf handles:

  • FileVault disk encryption, with recovery keys escrowed so IT can unlock a Mac if needed.
  • macOS and app updates on a schedule, instead of whenever users get around to it.
  • Wi-Fi, VPN and email settings pushed automatically.
  • A self-service catalog where staff install approved apps without admin rights.
  • Remote lock and wipe for lost, stolen or returned devices.
  • Inventory and reporting for audits and cyber-insurance questionnaires.

Why we use Jamf

Khan Design is a Jamf partner. Jamf is built specifically for Apple, so it typically supports new macOS and iOS releases as soon as Apple ships them, and it covers Mac-specific management in more depth than general-purpose tools. We set up Apple Business Manager, connect it to Jamf, build your policies and app catalog, and enroll existing Macs alongside new ones.

Common Questions

Bring your Macs under control

Book a free consultation. As a Jamf partner, we will plan Apple Business Manager, enrollment and policies for every Mac, iPhone and iPad.