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Managed IT Services

Comprehensive IT management and cybersecurity for growing businesses. From endpoint protection and EDR security to 24/7 monitoring and help desk support, we provide complete technology management so you can focus on your business.

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Endpoint ManagementEDR/XDR Security24/7 MonitoringHelp Desk SupportBackup & RecoveryPatch ManagementCloud ServicesCompliance Management

Advanced Security

EDR and XDR endpoint protection with 24/7 threat monitoring. Detect, investigate, and respond to advanced threats before they impact your business.

24/7 Monitoring & Support

Round-the-clock network monitoring and help desk support. Our team responds to issues immediately, minimizing downtime and keeping your business running.

Proactive Management

Automated patch management, vulnerability scanning, and system updates. We identify and resolve issues before they become problems.

Per-Endpoint Pricing

Comprehensive endpoint management, security, and support for every device in your organization. Workstations, servers, and mobile devices protected with enterprise-grade security.

Essential

Basic Endpoint Management

$35-50 per endpoint/month

Fundamental IT management and security for growing businesses. Professional support during business hours with essential protection.

  • Remote Monitoring & Management
  • Antivirus Protection
  • Automated Patch Management
  • Help Desk (Business Hours)
  • Monthly Security Reports
  • Basic Backup (Daily)
  • Email Support
  • 4-Hour Response Time
Professional

Advanced Security & Support

$75-100 per endpoint/month

Comprehensive endpoint protection with EDR, 24/7 monitoring, and rapid response. Ideal for businesses requiring robust security and compliance.

Most Popular
  • 24/7 Network Monitoring
  • Endpoint Detection & Response (EDR)
  • Advanced Threat Protection
  • 24/7 Help Desk Support
  • Real-Time Security Alerts
  • Continuous Backup & Recovery
  • Mobile Device Management
  • Vulnerability Scanning
  • Compliance Reporting
  • 1-Hour Response Time
  • Quarterly Security Reviews
Ultimate

Enterprise Security Operations

$150-200 per endpoint/month

Enterprise-grade security with XDR, SOC monitoring, and white-glove support. Maximum protection for organizations with critical security requirements.

  • Security Operations Center (SOC)
  • Extended Detection & Response (XDR)
  • Advanced Threat Hunting
  • 24/7 Priority Support
  • Dedicated Account Manager
  • Zero Trust Architecture
  • SIEM Integration
  • Incident Response Team
  • Forensic Analysis
  • Penetration Testing
  • Continuous Compliance Monitoring
  • 15-Minute Response Time
  • Custom Security Policies
  • Executive Security Briefings

Per-User Pricing

Complete IT services for every employee including email, applications, cloud services, and personalized support. Scale as your team grows.

Essential

Basic User Support

$50-75 per user/month

Essential IT services per employee including email, applications, and business-hours support for growing teams.

  • Email & Microsoft 365 Management
  • Application Deployment
  • User Account Management
  • Help Desk (Business Hours)
  • Basic Training Resources
  • Password Reset Support
  • Software License Management
  • Monthly Usage Reports
Professional

Complete User Services

$100-150 per user/month

Full-service IT per employee with 24/7 support, advanced security, cloud services, and comprehensive application management.

Most Popular
  • Full Microsoft 365 Suite
  • 24/7 User Support
  • Cloud Services Management
  • Security Awareness Training
  • Multi-Factor Authentication
  • Advanced Email Security
  • Mobile Device Setup
  • Application Support
  • Data Loss Prevention
  • Collaboration Tools Setup
  • VPN Access Management
  • Quarterly Training Sessions
Ultimate

Enterprise User Management

$200-300 per user/month

White-glove IT services per employee with dedicated support, advanced security, custom applications, and executive-level service.

  • Premium Cloud Services
  • VIP Priority Support
  • Personal IT Concierge
  • Advanced Security Suite
  • Custom Application Access
  • Executive Device Management
  • Encrypted Communications
  • Secure File Sharing
  • Identity & Access Management
  • Privileged Access Management
  • Continuous Security Training
  • Custom Workflow Automation
  • 1-on-1 Technology Coaching
  • Executive Briefings

Our Partners

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Engineering IT Excellence

Modern businesses depend on reliable IT infrastructure and responsive support. Downtime costs revenue, productivity, and customer trust. Cyber threats evolve daily, targeting businesses of all sizes. Employee productivity suffers when technology frustrates rather than empowers. Our managed IT services address these challenges comprehensively—proactive monitoring prevents issues, advanced security blocks threats, and expert support resolves problems rapidly.

Endpoint Detection and Response (EDR) represents the evolution of antivirus into intelligent threat protection. Traditional antivirus relies on signature databases—ineffective against new threats. EDR monitors endpoint behavior in real-time, identifying suspicious activities that indicate compromise. Behavioral analysis detects ransomware before encryption begins. Memory protection prevents fileless attacks. Automated response isolates infected endpoints immediately, preventing lateral movement through networks.

24/7 monitoring transforms IT from reactive firefighting to proactive management. Our Network Operations Center tracks servers, networks, applications, and security systems continuously. Automated alerts trigger when metrics exceed thresholds—full drives, failing hardware, unusual traffic patterns. Our team investigates alerts immediately, often resolving issues before users notice. This vigilance prevents small problems from becoming catastrophic failures.

Engineering IT Excellence

What Our Clients Say

Real experiences from businesses that transformed their IT operations with managed services.

"Khan Design's managed IT services transformed our operations. The EDR security caught a ransomware attack our old antivirus missed, saving us from disaster. Their 24/7 monitoring and rapid response times mean we finally have IT infrastructure we can rely on."

Michael T.

Boston, MA

Managed IT Services (50 endpoints)

"Moving to their per-user model was a game-changer. Our employees get white-glove support, the help desk is incredibly responsive, and we finally have proper security training and compliance reporting. Worth every penny for the peace of mind and productivity gains."

Lisa R.

Stamford, CT

Complete User Services (75 users)

"We went from constant IT headaches to smooth operations. Patch management is automated, backups actually work, and their team is proactive about preventing issues. The quarterly security reviews help us understand our security posture. Best IT decision we've made."

James K.

Providence, RI

Endpoint Management (30 endpoints)

The Technology Behind Managed IT

Enterprise-Grade Protection

Extended Detection and Response (XDR) represents the next evolution beyond EDR, correlating security data across endpoints, networks, servers, email, and cloud applications. This holistic view identifies sophisticated attacks that evade single-point detection. Attackers compromising email move laterally to endpoints, then escalate privileges on servers. XDR tracks this entire chain, revealing attacks invisible to isolated security tools. Machine learning baselines normal behavior, flagging anomalies that indicate compromise.

Security Information and Event Management (SIEM) aggregates logs from every system in your infrastructure. Firewalls, servers, applications, endpoints—all generating thousands of events daily. SIEM correlation engines identify patterns spanning multiple systems. Failed login attempts from one endpoint followed by successful logins elsewhere indicate credential compromise. This analysis enables threat hunting—proactively searching for indicators of compromise rather than waiting for alerts.

Backup and disaster recovery protect against ransomware, hardware failures, and disasters. Immutable backups prevent ransomware from encrypting backup data—attackers cannot delete recovery points. Continuous backup captures changes every few minutes rather than nightly, minimizing data loss. Cloud replication ensures backups survive site disasters. Automated testing verifies backup integrity, ensuring recovery works when needed. This comprehensive approach provides multiple recovery options for any scenario.

Compliance management automates evidence collection for regulatory requirements. HIPAA, PCI-DSS, SOC 2, GDPR—all demand documented security controls and audit trails. Our systems continuously monitor compliance status, flagging configuration drift from baseline policies. Automated reporting generates evidence packages for auditors. User access reviews ensure least-privilege principles. This automation transforms compliance from annual panic to continuous assurance.

Complete IT Management

Every element engineered for reliability, security, and productivity. We manage your technology infrastructure so you can focus on growing your business.

Home Theaters

Why Managed IT Services Matter

Technology should enable your business, not hinder it. Professional IT management ensures reliable systems, robust security, and responsive support when you need it most.

Advanced Security

EDR/XDR protection with 24/7 threat monitoring and rapid incident response prevents breaches.

Expert Support

Experienced help desk technicians resolve issues quickly with priority routing and rapid response.

Business Continuity

Continuous backup, disaster recovery, and redundant systems ensure your business stays operational.

Cloud Services

Microsoft 365, cloud applications, and SaaS management with security and compliance oversight.

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